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Support

TRACK YOUR ORDER

PRODUCT INQUIRY

Interested in a product within our catalog? Do you have a custom design in mind? Let us know! Click below to submit an email inquiry.

CHAT SUPPORT

Our team is online 7 days a week. We offer a variety of services exclusively through support. Don’t hesitate to reach out!

Here is a list of commonly asked questions we get from our customers. You can always contact us directly via our support page.

Do you provide trade discounts for trade professionals?

Yes! Most lighting we sell is eligible for discounts for professionals. Interior designers, electricians, architects, etc can apply by emailing us or leaving a message with our chat.

Is It Possible To Have My Own Branding On Items?

Yes! We offer re-branding for larger customers if they wish to resell or remarket products directly to their customer base. Typically this requires ordering fixtures wholesale.

What Is The Delivery Timeframe?

Most items via free shipping will deliver around 3-12 days after ordering unless stated on the sales page. Some items with massive variations and options may have low stock for particular configurations. If that’s the case, we will contact you to inform you shortly after you order.

Do You Offer CE/UL/NRTL Certification?

All of our products are certified for the European market (CE) and the USA market (UL/METS/ETL/etc).

Do You Provide Volume Discounts?

Yes! Although we generally strive to give big discounts for our customers, larger orders will have discounts applied. Please contact us for more details.

MODERN PLACE LIGHTING

3985 North W St

Pensacola, FL, 32505